To prevent emails from the Club (confirmations, reminders, etc.) from ending up in your junk mail (spam), it is recommended to allow the Club's email address: [email protected]
Gmail
Create a filter to never be blocked
Note: This step is done from a computer on gmail.com.
- Click on the Settings icon (gear) at the top right, then on See all settings.
- Open the Filters and blocked addresses tab.
- Click on Create a filter.
- In the From field, enter: [email protected]
- Click on Create a filter.
- Check Never send to Spam.
- Click on Create a filter to confirm.
Hotmail / Outlook.com
Add the sender to approved senders
Note: From outlook.live.com or outlook.com, on a computer.
- Click on the Settings icon (gear) at the top right.
- Click on Mail, then on Junk email.
- Under Senders, make sure the Safe senders and domains tab is selected.
- Click on Add a safe sender.
- Enter: roulezelectrique.club
- Click on OK.
- Click on Save at the bottom of the window.
If a Club Roulez Électrique email ends up in your Spam folder
If one of our emails ends up in your Spam folder (also called Junk, Spam, or Junk Mail depending on your application), open it and look for the option to indicate that it is not spam.
This option generally exists, but its location and name vary depending on the email application you are using (Gmail, Outlook, Mail, your phone's application, etc.) and whether you are on a computer or a phone.
It is often found:
- In a button or banner at the top of the email
- In the message menu (for example under the icon with three dots, in a "More" or "Report" menu)
It generally has one of the following names:
- "Report as not spam"
- "Not Junk"
- "Legitimate email"